Your Name

Your Email

TIMELINESS

How long did you wait before going in for your appointment?

Did an emergency come in before/during your appointment?

If yes, were you informed that your wait may be longer than expected?

VETERINARIAN & STAFF

How were you treated by the front desk staff?

How were you treated by the technician on staff?

Was their appearance & demeanor acceptable?

If applicable, did you feel comfortable leaving your pet with the staff?

If applicable, how were you treated by the kennel staff?

Were the explanations given by your veterinarian in a way that was easy to understand?

OVERALL EXPERIENCE

How would you rate the cleanliness of the clinic?

What did you like best about your experience?

Is there anything we can do to make your next experience better?